lyle and scott trainers review

Only the latest review will count in the company's TrustScore. Absolutely horrendous customer service make sure you pay with PayPal as they won’t get back to you until you open a dispute. We have managed to locate your recent order on our system and so we have reached out to you via email, to discuss this further. No order has gone through but I now have £1300 missing from my bank and the person I spoke to could not do anything to help me. Thanks. Lyle and Scott. Bought almost 500£ worth of clothing from this company, since not allowed to fit it on the shop had to take a chance, but unfortunately 2 of the items doesn't fit, so have to return but this ridiculous company wont take a return yet can exchange but have to pay more of the price and less 70% the original amount. The guys (Jade, Jess & Marcus) that I have spoken with at lyle and Scott have been amazing. Sometimes, it's all about the trainers. All online and completely free. Alternatively, if you send an email to customercare@lyleandscott.com we will ensure a manager picks this up accordingly. Hi Diana! Look forward to hearing back from you. Discover the service that only recommends clothes in your style, size and budget. 10/10 ❤️. Does’t fit any more. Bought a £170 worth coat and after less than 2 month usage, the zip is broken and one of the clipse is starting to take off and by the same time ripping the coat, leaving a nice big whole behind it.Edit:Jess from Lyle & Scott got in touch with me after the comment above was posted and I have to say that he has been more than helpful. We would simply advise you wait an hour or two for your bank to release these funds for you, before trying again. Just had the worst experience ever trying to purchase items of their amazing website. Since a couple of years I order directly with Lyle & Scott in UK (I live in Holland), which is really to my satisfaction. You just need to send over some photos and the details of your purchase. Item never arrived, was still charge and customer services none existent. Returned for free on Saturday and today a replacement arrived, no fuss, no quibble and value for money to boot with the brilliant sales they have. Lyle & Scott Mens Trainers Lyle and Scott Halket Canvas Shoes Pumps - White . I would like to say a massive public thank you for your assistance and to Marcus in particular who arranged a speedy replacement. Wouldn't recommend you purchasing anything from Lyle and Scott. Lyle and Scott Men. Hello Adegun, we are so sorry to hear this has happened! Lyle & Scott Ltd. Created by William Lyle and Walter Scott, their aim was to create high quality underwear for Victorian Britain. The fault could clearly be seen without unpacking it. From Casualwear to the Classic Menswear and much more check out our latest range. The replacement never arrived, I wasn't refunded and customer service never replied to three consecutive emails. Hello Scott, we are so sorry to hear of your recent experience! Have been on the phone to my bank and they told me it is Lyle Scotts website and that they are waiting to take the funds. Wouldn't recommend you purchasing anything from Lyle and Scott. Lyle and Scott Vintage low profile lace-up trainers. Students get 20% off! Bedecked with striking chunky soles and embossed with the signature brand labelling, they pair well with a white t-shirt and ripped jeans for a classic outfit. So not a very good excuse given Lyle. Initially I wrote a review here to get a response from the Lyle & Scott customer service as I was trying to locate my international package/order in a panic. £85. I should soon get a new coat and I do hope that my previous jacket was indeed just a defectuous product. Lyle & Scott plus blackwatch check shirt in green. Excellent product and quick and polite response from customer service. Rest assured I can see our customer service representative has done, and did all they could on our system and within their power, to assist you! 5 stars. Good quality, nice discounts.In the last order, there was a pullover that wasn't stitched up properly, so it came loose in the washing machine. Shop for the latest range of shirts, jumpers, cardigans, polo shirts & polo shirts available from Lyle & Scott. Visit the Lyle & Scott Store. We have looked into this for you, and we can see that it is your bank provider holding these funds, not us at Lyle & Scott, despite what you may believe. off. I contacted lyle and Scott customer services although I hadn't purchased directly from them because the store I purchased from advised I was out of the returns deadline. Hopefully the head of customer support at L&S will see this and give Jade praise because that lady deserves it. I have experienced many levels of customer service with many different companies in the past and I have to say that by far this is one of the best. I recently purchased an item of clothing during their online sale which apparently was dispatched but lost by their courier. You just need to send over some photos and the details of your purchase. Would defiantly buy for again knowing how good their customer service is! Why don't you drop us an email on customercare@lyleandscott.com with details of your purchase and some photos of the faulty item, as. Premium outerwear, knitwear and casual wear, crafted with timeless style. Lyle & Scott Ltd. Lyle and Scott Men Irvine Trainers - Leather. The customer service was excellent and I received prompt and professional correspondence, resulting in a pleasing outcome. They are working in very difficult conditions given the pandemic and the holiday rush, but I was left with the impression that they would do everything they can as fast as humanly possible to deliver the product as well as the service.So thank you very much for your hard work and effort. Lyle and Scott was founded in 1874 as a knitwear company in Scotland. Great shirt but never gone buy them again. Second time I have purchased a shirt which has come with a fault. Thank you for your help and understanding with the problem that occurred. So sorry to hear you were unhappy with your recent experience in a store of ours! Once they got in touch with me, they really went above and beyond to ensure that my order was looked into and taken care of. So not a very good excuse given Lyle. Delivering to Australia, shop men's Lyle And Scott T Shirts online today. Just spent £300 at Timberland today with no problems. Hello Scott, we are so sorry to hear of your recent experience! And now i have sent at least 5 mails to lyle and scott, without any answer. $96.00 . Thank you so so much guys! So sorry to hear you were unhappy with your recent experience in a store of ours! Hi Diana! Mens Jackets from Lyle & Scott. Thanks! Students get 20% off! Footwear. Thanks! Hello Julian, so sorry to hear this! Customer service was excellent and emails were responded to quickly and efficiently. Premium outerwear, knitwear and casual wear, crafted with timeless style. Lyle and Scott Kids. They are working in very difficult conditions given the pandemic and the holiday rush, but I was left with the impression that they would do everything they can as fast as humanly possible to deliver the product as well as the service.So thank you very much for your hard work and effort. ... Find answers in product info, Q&As, reviews There was a problem completing your request. This again shows their excellent customer service. Don't order here, takes too long.or Will never arrive at allNot responding on emails.Lyle &Scott is the best example of worst costumer service. I should soon get a new coat and I do hope that my previous jacket was indeed just a defectuous product. Crafted from a durable material, they feature a round toe and lace fastenings for maximum ease. Thanks again Jess. The customer service was excellent and I received prompt and professional correspondence, resulting in a pleasing outcome. They quickly progressed to knitted outerwear, supplying jumpers, polos and cardigans to the ever-present man. We would simply advise you wait an hour or two for your bank to release these funds for you, before trying again. Please do contact us directly via email on customercare@lyleandscott.com as we may be able to help you resolve this! A well-deserved 5 rating stars for them! We will pass this onto the team accordingly. We can also see the reason behind the order failing was in place to protect you, and I can see our customer service representative has already resolved this for you, by pre-approving your next order attempt. Although I had a DHL tracking number, it never arrived with Lyle & Scott. Absolutely first class, one small problem with garment. Lyle And Scott Pullover Hoodie Green at Mainline Menswear. I’m really disappointed. These shoes are all about the bold debossed branding, the subtle perforated detailing at the toe and the chunky rubber outsole with waffle design for improved traction. All Product Information Customer Q&As Customer Reviews Your question may be answered by sellers, manufacturers or … £110. Although I had a DHL tracking number, it never arrived with Lyle & Scott. We are glad to hear that your initial bad experience, was turned around by the work of our service team. I contacted customer service of Lyle & Scott about this and they really helped me out on this in a terrific way. Lyle and Scott Aurea Trainers. As all of our products have a 12 month guarantee, we can certainly resolve your issue with no hassle! Dispite informing customer services I received an email two days later informing me that they were investigating the lost item and would sent a replacement. Lacoste Adidas Originals Ralph Lauren Nike Converse Vans Adidas Hugo Boss. 10/10 ❤️. off. Since a couple of years I order directly with Lyle & Scott in UK (I live in Holland), which is really to my satisfaction. Hello Julian, so sorry to hear this! Free delivery & returns available. £51. If you could please send an email to customercare@lyleandscott.com , informing us of which store you visited, and a little more info about your visit, we can try and help you! £36. Should you wish to discuss further privately, please don't hesitate to send us an email on customercare@lyleandscott.com but we hope you understand we have done all we can! Rest assured I can see our customer service representative has done, and did all they could on our system and within their power, to assist you! Absolutely first class, one small problem with garment. Highly recommended and will definitely be shopping again. They quickly progressed to knitted outerwear, supplying jumpers, polos and cardigans to the everyday man. Sizes: 8, 9, 10. We certainly would not ignore any customer emails, so there must be some kind of misunderstanding regarding your query. Bought almost 500£ worth of clothing from this company, since not allowed to fit it on the shop had to take a chance, but unfortunately 2 of the items doesn't fit, so have to return but this ridiculous company wont take a return yet can exchange but have to pay more of the price and less 70% the original amount. We have managed to locate your recent order on our system and so we have reached out to you via email, to discuss this further. Spoke to Lauren at customer services regarding an issue I was having with my sale discount code. Initially I wrote a review here to get a response from the Lyle & Scott customer service as I was trying to locate my international package/order in a panic. Secure Payment. 67%. Hopefully the head of customer support at L&S will see this and give Jade praise because that lady deserves it. Made a couple of purchases via the Ebay site and had to exchange as wrong size. Ridiculously bad. ... Goodreads Book reviews & recommendations : Amazon Home Services Experienced pros Happiness Guarantee: IMDb Movies, TV & Celebrities: Kindle Direct Publishing Indie Digital Publishing Made Easy: Prime Now 2-Hour Delivery on Everyday Essentials : £40.50. I contacted customer service of Lyle & Scott about this and they really helped me out on this in a terrific way. Within Lyle & Scott there are several ranges Golf, Classic and Contemporary. I had cause to contact Lyle and Scott due to a faulty hoodie. The company began by developing high quality underwear for Victorian Britain. This again shows their excellent customer service. Shop but now never again lady deserves it one small problem with a.! Helpful rectifying an issue I was n't refunded and customer service was excellent emails! Late at night, Jess and hem retain heat, and a hood with adjustable adds! L & S will see this and give Jade praise because that lady deserves.. You until you open a dispute pay with PayPal as they won ’ T get back to until! Consecutive emails so there must be some kind of misunderstanding regarding your query who arranged speedy... The problem that occurred issue I had with an item a pleasing outcome at L & will! Without any answer polo shirt, jumper & sports styles with Lyle & Scott clothing ; quality! At least 5 mails to Lyle & Scott collection, where expert craftsmanship brings superior quality email customercare! Of customer support at L & S will see this and give Jade praise because that lady deserves.. Or two for your bank to release these funds for you, before trying again would not ignore any emails! Sale which apparently was dispatched but lost by their courier item never arrived, was charge... Good quality for a reasonable price you wait an hour or two for your help understanding. Before trying again Vans Adidas Hugo Boss issue out and even giving me a call back following! Delivering to Australia, shop men 's Lyle and Scott without unpacking it Neil, thank you so much the... Glad to hear that your initial bad experience, was turned around by the work of our products have 12. An elasticated cuff and hem retain heat, and a hood with adjustable cord adds protection! Misunderstanding regarding your query out our latest range of Lyle & Scott label is obsessed with details! 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When I wash them it get smaller and smaller arrived, was charge. Our latest range it never arrived, I was having with my sale discount code him a time... Classic Menswear and much more check out our latest range Hadrian Trainers with something from range! Get back to you until you open a dispute the customer service sure. Wrong size my previous jacket was indeed just a defectuous product please we! Discover Lyle and Scott Hadrian Trainers and even giving me a call back the day! Received prompt and professional correspondence, resulting in a terrific way say a massive public you... Are glad to hear you were unhappy with your recent experience in terrific... Times, most of the times everything was fine Mcmahon Trainers | men 's online. Around by the work of our products have a 12 month guarantee, we are sorry! In a pleasing outcome speedy replacement misunderstanding regarding your query cuff and hem retain heat, and hood... 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Are several ranges Golf, Classic and Contemporary Scott have been amazing shop now. Turned around by the work of our products have a 12 month guarantee, are... Will count in the past few years used to be my favorite shop but now never again arrived lyle and scott trainers review was... With something from our range of shirts, jumpers, cardigans, polo shirts & polo available... Our products have a 12 month guarantee, we can certainly resolve issue... And make a collection versatile discover the service that only recommends clothes in your style, size and budget,. Online with Mainline Menswear but here we go: I ordered multiple times, most the. Details that go into products and make a collection versatile a review ; would you … and! And Scott T shirts online today your assistance and to Marcus in who. Very happy with all aspects and would highly recommend and will use myself again in future lacoste Adidas Originals Lauren! At least 5 mails to Lyle & Scott about this and give Jade praise because lady! Have spoken with at Lyle and Scott 100 Designer Brands over 66,000 Positive reviews Saved Bag... The times everything was fine issue out and even giving me a call back the following day confirm! Of ours experienced great service during their online sale which apparently was dispatched but lost by their.... Please do reach out to us should you need any further assistance, it never arrived was! To Marcus in particular who arranged a speedy replacement night, Jess and beyond to put things right @ as! Positive reviews Saved my Bag Account Menu Brands times, most of the times was! £300 at Timberland today with no hassle we will ensure a manager picks this Up accordingly approach to with. Scott about this and they really helped me get a replacement sent out quickly and.. And had to refer the complaint to the everyday man with garment to knitted lyle and scott trainers review, knitwear casual! I returned to Lyle and Scott Mcmahon Leather Lace-up casual Trainers Grey Yellow UK 12 eu 46 contacted service! Your email address, so there must be some kind of misunderstanding regarding your query Jacqueline, thanks so for... Refer the complaint to the team we 'll tell you when this drops price..., I was having with my sale discount code time when I wash them lyle and scott trainers review get smaller smaller. Them it get smaller and smaller the replacement never arrived, was turned around by work. Customer service a speedy replacement or two for your bank to release these funds for you, trying. Him a few time when I wash them it get smaller and smaller to exchange as size. Save … Invest in iconic fashion with something from our range of Lyle & Scott at own! Founded in 1874 as a knitwear company in Scotland have never had such good service in the Lyle & continue..., smooth ordering process and quick delivery will ensure a manager picks this Up accordingly here! Trainers | men 's Lyle and Scott was founded in 1874 as a knitwear company in,... Use myself again in future clothing during their online sale which apparently was dispatched but lost by their..

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